![after warranty care icon](/sites/default/files/styles/viewport/public/2023-04/after_warranty_care_icon_0.png.webp?itok=_W8ovT6k)
All OpTek Systems are supplied with a standard warranty period at point of sale following installation and sign-off. (normally 12 months) Extended warranties are available on request.
Service & Support contracts are available on request tailored to customer and system requirements.
Providing guaranteed support when needed. The level of support depends on the contract type.
![Bronze](/sites/default/files/styles/responsive_md/public/2023-05/teaser_bronze_icon.png.webp?itok=iIMNst9l)
Bronze Contract
1 planned maintenance visits per year.
6 free remote assistance events
(Discounted rates applied after initial 6).
Guaranteed response time for emergency site visits.
Discounted spares.
![Silver](/sites/default/files/styles/responsive_md/public/2023-05/teaser_silver_icon.png.webp?itok=EspV2i62)
Silver Contract
3 planned maintenance visits per year.
10 free remote assistance events
(Discounted rates applied after initial 10).
Guaranteed response time for emergency site visits.
Discounted spares.
![Gold](/sites/default/files/styles/responsive_md/public/2023-05/teaser_gold_icon.png.webp?itok=0lf0uC7b)
Gold Contract
6 Planned maintenance visits per year.
Unlimited remote assistance.
Guaranteed response time for emergency site visits.
Discounted spares.